Donor FAQ
Q. If I have questions, who can I contact?
Please reach out to the GiveGab Customer Success team at CustomerSuccess@GiveGab.com or through the chat bubble in the bottom right-hand corner of the Give Local York website and they will be able to assist you with almost anything you might need, or get you in touch with the right person!
Q. What is Give Local York?
Give Local York is a 24-hour giving day, hosted by the White Rose Leadership Institute presented by GIANT, supporting nonprofits and growing philanthropy in York County, PA. Donors can give online at https://www.givelocalyork.org or via check or cash to their favorite nonprofit between 9pm on Thursday, May 2 and 9pm on Friday, May 3, 2024.
Q. Is there an easy list of all participating nonprofits?
Once registration closes in March, we provide a printable list of participating nonprofits.
Q. When is Give Local York?
Give Local York will take place from 9pm on Thursday, May 2 and 9pm on Friday, May 3, 2024.
Q. Are there any events taking place during Give Local York?
Check out the Events Page for all the fun activities taking place during Give Day 2024. You'll also want to tune into GLY Live! powered by GIANT, which will be going live at the top of every hour from 7am-5pm!
Q. Who can donate during Give Local York?
Anyone may donate to one or more organizations participating in Give Local York!
Q. What forms of donations are accepted?
MasterCard, Visa, Discover and American Express donations received through https://www.givelocalyork.org. The minimum credit card donation is $5 and there is no maximum. You can also make a donation directly from your bank account using Plaid through https://www.givelocalyork.org with a donation minimum of $100. You can learn more about using your bank account for your donation by viewing this article.
Give Local York also allows you to make donations using Apple Pay, Google Pay, or Microsoft Pay if they are enabled on your device! Or Text "GIVE" to 717 251 5003.
In-person donations (cash or check) can be made to the organizations of your choice by coordinating directly with those organizations. Participating nonprofits will then be able to enter your in-person gift as an “offline” gift into https://www.givelocalyork.org to receive “credit” toward their campaign.
You can also give the gift of your time and talents! Find volunteer roles that organizations are looking to fill on our Volunteer Opportunities Page or on each organization's profile page (if they're looking for volunteers!).
Q. What is the minimum donation amount?
The minimum donation amount is $5 for a credit card donation and $100 for an ACH (automated clearing house) transfer. There is no maximum.
Q. Can I make donations via a mobile device?
Yes! Simply visit https://www.givelocalyork.org on your mobile device.
Q. Can I give to more than one organization at one time?
Yes! You can give to multiple organizations at one time by using the multi-give feature. Learn more about the gift basket here! You may also choose to give to Give Local York and have your gift support ALL participating organizations!
When giving to multiple organizations, your credit card will be charged for each donation and you will receive emailed receipts from each organization you made donations to!
Q. Can I preview how to make a gift through Give Local York online?
While you won't be able to preview the donation process for Give Local York before May 2, 2024, this video will walk you through how to make a gift and all of the options available to you!
Q. Can I make my donation anonymously?
Yes! You can make your donation anonymously. When choosing to make your gift anonymously, you have three options:
- Please do not display my name publicly
This option will display "Anonymous" in place of your name on the organization's page and on the Give Local York website. The amount donated will still be displayed publicly, for example, "Anonymous $50". - Please do not display my amount publicly
This option will remove the donation amount from the donor wall on the organization's page and on the Give Local York website. The donor name will still be displayed publicly, for example, "Jane Smith". - Please do not display my name or my amount publicly
You can choose both options to hide your name and the amount donated. In doing so, there will be no public recognition of your gift on the Give Local York website. Both your name and your amount donated will be hidden. - Hide my name from this organization and the public
Your donor information will be hidden from both the public and the nonprofit. Only Give Local York County will receive your information, which will remain confidential.
For options 1-3, organizations will still have full access to your name, amount donated, email address, and other contact information.
If you forgot to select the "Please make my donation anonymous" option, please reach out to the GiveGab Customer Success team at support@givegab.com or through the chat bubble in the bottom right-hand corner of the Give Local York website and they will be able to assist you.
Q. Are donations tax-deductible?
Donations through the Give Local York website and in-person donations made directly to nonprofit organizations are tax-deductible as allowed by law. Consult with your tax and financial advisors regarding your tax benefits for charitable gifts.
Online contributions may be made via credit card, debit card, and only. Donations will be processed and receipted by GiveGab. Your tax receipt will indicate a donation has been made to Give Local York, but your actual donation will go to the nonprofit of your choosing. The receipt will be emailed to you at the address you provide when making the donation. You should print or save this receipt for your records.
Q. Will I receive a tax-deductible receipt for my donation?
Yes! Immediately after you make your donation, you will receive a thank you email and a tax-deductible receipt. If you gave to multiple organizations, you will receive an email for each individual donation.
Your tax receipt will indicate a donation has been made to Give Local York, but your actual donation will go to the nonprofit of your choosing. You should print or save this receipt for your records.
If you did not receive your thank you and tax-deductible receipt email, please contact GiveGab Customer Success at support@givegab.com or through the chat bubble in the bottom right-hand corner of the Give Local York website and they will email you another one.
Q. What if a mistake was made—can I secure a refund?
Refunds are possible if you enter an unintended amount, direct your donation to the wrong nonprofit, or for similar issues. We encourage you to carefully review the information you enter when making a donation to ensure its accuracy. Please use the chat bubble on https://www.givelocalyork.org to make this request.
Q. How much of my donation goes to the nonprofit?
As with any credit card transaction, there are the typical transaction fees assessed by the credit card companies as well as technology and processing costs to execute the event. GiveGab retains a 3% campaign management fee from all credit card donations on the giving day. The $20 fee cap for online gifts has been removed this year by GiveGab. If you’re worried about fees on a large gift, consider doing an offline gift or giving through ACH.
Stripe Credit Card processing fees are an additional 2.5% + $0.30 for (MasterCard, Visa, Discover, and American Express).
Beginning in 2022, the White Rose Leadership Institute started collecting a 1% Host Fee on all donations that are made on Give Day, both online and offline. The funds raised by this fee will go directly into event production and support to make Give Local York possible.
Donors can also donate on Give Day via an ACH transfer. The minimum amount for an ACH gift is $100 and there is a 3% GiveGab campaign management fee plus flat $3 fee per transaction, no matter the donation size.
You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. Beyond the 1% Host Fee that will be assessed on an organization's final payout, there are no fees to the donor for in-person/offline donations made by check or cash. All donations are final.
Q. What portion of a donation made on GiveGab is tax-deductible?
GiveGab offers the option for donors to increase the amount they give in order to “cover the fees” associated with their gift. Even when a donor decides to cover the fees, the entire amount is still tax-deductible as allowed by law. Donors will see the total amount they give to each organization reflected in their tax-deductible donation letter. The tax-deductible amount in the letter will include any additional contribution they have made to cover the fees.
Q. What nonprofits can participate in Give Local York?
To participate in Give Local York, an organization must be a 501(c)(3) public charity that is subclassified as 509a1, 509a2, or 509a3 (Type 1, Type 2, or Type 3 Functionally Integrated supporting organization) whose work benefits York County, PA. There are no restrictions based on organization size or location; however, an organization’s work must serve residents of York County, PA. Beginning with Give Local York 2021, all nonprofits who participate in Give Local York must verify that they have a Non-Discrimination Policy and Statement in place.
Nonprofits that participate in Give Local York attest that they meet the preceding eligibility criteria. Information provided by organizations during the application process was verified using Guidestar. GiveGab also vetted organizations to verify nonprofit status.
The White Rose Leadership Institute and Give Local York are proud to support thousands of donors as they come together on one day to give to their favorite nonprofits or to new causes near to their heart. We encourage you to find organizations that align with your passions and values.
While Give Local York does verify the charitable status of every nonprofit that participates in Give Day, Give Local York does not screen or select organizations on the basis of their charitable purposes or their missions.
Eligibility is based on providing services in our area and an organization’s current status as a recognized Section 501(c)(3) tax-exempt public charity. Therefore, approval of an organization’s participation does not constitute an endorsement of the organization or its mission by Give Local York or any of our partners.
Each nonprofit page provides the organization’s mission, but not necessarily detailed information on all of its programs. For your additional research, each nonprofit’s page also includes a link to their website to provide you with more detailed information on the organization’s mission and use of its funds.
Q. May I designate how a nonprofit uses my gift?
Give Local York donations are considered unrestricted gifts to the nonprofit. Some nonprofits may have specified programs or projects that will receive their Give Local York funds. You may express a desire that your gift be used for a specific program or project, but it is the responsibility of the nonprofit to follow that instruction, not the responsibility of Give Local York.
Q. How do the Stretch Pool and Prizes work?
Stretch Pool Funds: The Stretch Pool is a bonus pool of funds that has been raised from Community Partners. This bonus allows you to leverage additional dollars when you donate during Give Local York!
Stretch Pool funds will be shared by all participating nonprofits receiving donations during Give Local York. The amount received will be proportional to each organization’s percentage of the total donors during the event. For example, if an organization has 2% of the total donors during Give Local, they will receive 2% of the available bonus funds.
Prizes: Throughout Give Local, prizes will be awarded according to criteria to be announced on the Give Local website. Some prizes are competitive, while others are awarded randomly.
Q. When will organizations receive their Give Local York funds?
Organizations will receive all online donations, less any uncovered processing fees, within 5 business days via direct deposit as long as the organization’s bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure. Offline/in-person gifts made directly to organizations remain in their possession.
Stretch pool and prize earnings will be sent to organizations via a check from Give Local York within 45 days of the event end.
Q. Are my donation transactions secure?
GiveGab has conducted many giving days for community foundations nationwide and is the recognized technology leader for match fundraising initiatives of this type. Credit card transactions are secure, backed by a PCI Level 1 secure service provider certification. For more info, visit: http://info.givegab.com/givegab-legal-documentation.
Q. Who will receive my contact information?
The organization(s) you choose to support will have access to your name and email address. This information is used to send thank you messages, provide the option to receive future notifications, and to notify you of future activities. Give Local York will also receive your contact information since donations pass through Give Local York.
You have the option to make your donation anonymous. Organizations will still have access to your name and email address.
Q. Do I need to create an account with GiveGab?
No, you do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, the ability to follow the charities you support, and the option to engage in future volunteering and donations with your favorite nonprofits. Your tax receipt is emailed immediately upon processing your donation and you should keep this receipt for your records.
Q. What if my preferred organization is not listed?
If an organization is not listed, that organization is not participating in Give Local York this year. You can directly contact the organization to make sure they are aware of Give Local York or you can send an email to kate@givelocalyork.org to request that we contact them about participating in future events. Please note, organizations must be 501(c)3 nonprofits serving York County, PA to participate.
Q. Why is there a fee for organizations to participate in Give Local York?
Unlike Give Days in other communities, Give Local York is a grassroots event, held for nonprofits by nonprofits. This fee helps to support the efforts required to conduct a community-wide event of this scale, including: the superior user experience provided on the GiveGab platform; the toolkit and training opportunities; securing sponsorships that fund our stretch pool and prizes; providing extensive media exposure; and supporting the Big Give Party. Funds raised by registration fees go directly into event production and support and make Give Local York possible.
Q. How do you anticipate this will affect nonprofit development throughout the 2024 year?
Research exists from other Give Day communities that show Give Days increase philanthropy throughout the year, so we don’t anticipate that this will be a case where donors give on May 3rd and never again. Additionally, the new donors you receive on Give Day are yours for cultivation and continuing that relationship. It’s also entirely up to your organization if Give Day will just be another tool in your fundraising belt, or if you choose to put all of your eggs in the Give Local basket. This event will really be what your organization makes of it.
Still have questions? Please reach out to the GiveGab Customer Success team at CustomerSuccess@GiveGab.com or through the chat bubble in the bottom right-hand corner of https://www.givelocalyork.org and the Customer Success team will be able to assist you with almost anything you might need, or get you in touch with the right person!